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FAQ

Common questions

How fast can you be on-site?

In Phoenix metro we routinely dispatch same-day for concrete scans, leak calls, and small cutting jobs. For planned excavation, coring runs, and multi-day trench + pourback work, book 3–5 days ahead so we can pre-scope the site.

Do I get a written report?

Yes — every scan produces on-slab or on-ground marks, photo documentation, and an emailed summary. For engineering, forensic, and insurance work, we produce a full signed report with depth-to-target measurements, methodology, and confidence notes.

Can you locate PT cables in a post-tension slab?

Yes. Post-tension cables are one of the most common — and most expensive — things to strike. We scan every slab as PT unless the structural drawings prove otherwise, and we mark cables in a distinct color so the coring crew never mistakes them for rebar.

Is GPR safe around people, pets, and food?

Yes. Ground-penetrating radar transmits at extremely low power (much lower than a cell phone) and the signal is non-ionizing. There is no exposure risk to workers, occupants, animals, or food service. Scans can be run in occupied buildings.

Can GPR see through everything?

No — and any locator who says yes is selling you. GPR performance depends on the material's electrical properties. Dry concrete is excellent. Wet clay is challenging. Saltwater and rebar-saturated slabs limit depth. We always tell you our confidence up front, and we pair GPR with EM and acoustic tools when one method alone isn't enough.

Do you travel outside Arizona?

Yes, on request. Our home yard is in Scottsdale. For multi-day corporate rollouts, airport work, and specialty jobs in neighboring states, we mobilize crews with equipment. Travel is typically built into the day rate for multi-day projects.

Do you carry your own insurance?

Yes. We carry general liability, professional liability, and workers' comp. COIs are issued the same day for any request. Additional insured endorsements are standard.

Is 811 / Blue Stakes enough?

Only for public utilities up to the meter. Everything past the meter — parking lots, private campuses, interior loops, irrigation, communications, low-voltage — is your responsibility to locate before you dig. That's what a private utility locate is for, and it's where most strikes happen.